Frequently Asked Questions

what areas do you service ?

We offer our in store custom picture framing services to people all over Sydney including the hills district, parramatta, west pennant hills, carlingford, Beecroft and North Rocks

What type of frames do you offer ?

We offer wooden frames in a wide range of styles shapes and sizes which are made from a variety of different types of wood. We have frames ranging from the minimalist and simple style to the more grand and ornate options to choose from.

Can you help me choose the right frame ?

Of course! We offer free no obligations consultations with no need to book. Just come into the store during working hours and we will be happy to help you design your custom frame.

How much will it cost to have my picture framed?

The price of picture framing really can vary greatly. The type of materials you choose will have an impact on the price of the frame. Custom framing generally starts at $150 depending on the size of the piece being framed. If you would like a better idea of pricing, please fill out the form here or give us a call with your artworks measurements.

How long will it take to have my picture framed ?

To give you the best quality product, we do require a little time to ensure nothing will go wrong when you bring your cherished piece home. Most frames will take around 2 weeks to complete but this will vary.

Do you offer home delivery ?

No. If you need help getting your piece home, please give us a call so we can recommend other delivery services.

Can you frame 3D objects or memorabilia ?

Yes! We’d be happy to help you frame your memorabilia items, just bring them into the shop and we will help you pick out the perfect frame.

What types of matting options are available?

We have a wide range of matting options from standard matboards to museum grade matboards and everything in between. Visit our showroom to have a look at our selection of matboards.

Can you frame oversized or irregularly shaped items ?

We can frame most artworks and items. For oversized and irregular shaped items, please give us a call to discuss your framing needs.

How should i care for my framed artwork once its complete ?

Caring for a picture frame is essential to ensure its longevity and preserve the beauty of the artwork it holds. By following a few simple steps, you can keep your picture frame looking pristine for years to come.

1. Dusting: Gently wipe the frame with a soft, lint-free cloth or a feather duster to remove any dust particles. Avoid using abrasive materials or harsh chemicals that could damage the frame's surface.

2. Avoid direct sunlight: Exposure to direct sunlight can cause fading and damage to both the picture frame and the artwork. Place your picture frame in an area away from direct sunlight.

3. Climate control: Extreme temperature and humidity fluctuations can warp or damage a picture frame. Avoid placing the frame in areas with high humidity, such as bathrooms or kitchens. Additionally, avoid placing the frame near heating or cooling vents, as the constant airflow can cause damage over time.

4. Hanging securely: When hanging a picture frame, ensure that it is securely attached to the wall to prevent accidental falls and damage. Use appropriate hanging hardware, such as picture hooks or wall anchors, depending on the weight of the frame

Do you repair picture frames ?

In some cases, we may able to help give your frame new life. To see if we can help you, please give us a call or bring your frame in-store. If you are after glass replacement, just bring in your picture frame and we can replace it with our selection of specialty glasses.